How to Energize Teams with ServiceNow Agile Development

Do your Agile teams have multiple intake processes? Do they struggle to balance project work and operational support work? Are they managing their work with spreadsheets and other manual tools? These are indicators that there are opportunities to simplify and automate work management for your agile teams.

Give Agile Teams What They Need

I first witnessed the power of the Unified Backlog with a scrum team that was struggling to balance project and enhancement work with operational support work. By consolidating disparate sources or work into one unified backlog, defining a clear intake process and leveraging ServiceNow Agile Development capabilities, I was able to help the organization get the most out of their agile teams.

Benefits of this consolidation included:

• Better visibility into the flow of work

• Improved throughput

• Balanced workload for team members

Portfolio Leaders, Team Leaders and Team Members all appreciated how these capabilities directly improved their own processes.

Streamline Work Management

ServiceNow Agile Development has a number of capabilities that when configured for your organization's processes, enable teams to dramatically improve how work is managed.

• Scrum program boards - Get visibility into agile teams to see dependencies, sprint capacity, and when they’re overloaded

• Agile dashboards - Use preconfigured out of the box agile dashboards to see trends, statuses, and details of scrum and SAFe teams’ work

• Unified Backlog - Easily manage all agile work in a single system of record

Leverage the Now Platform

Moving from manual processes or outdated tools to ServiceNow Agile Development can be challenging and overwhelming. In this type of situation, I recommend enabling and configuring ServiceNow Agile Development because it has out of the box capabilities that can be quickly configured to provide immediate improvements to the flow of work. For example, the Unified Backlog feature is a game changer that instantly increases throughput for most organizations.

Engage an Experienced Partner

By choosing a partner who can provide expert advice and proven best practices, moving to ServiceNow Agile Development does not have to be costly and time consuming. My 20 years of expertise, including a full ServiceNow ITBM implementation in 100 days at a Fortune 500 company, can help you overcome the challenges of moving away from an inefficient intake process and transform the way work flows to your delivery teams.

Schedule your free consultation now or send a message and let me know how I can help you.

About Craig Powell, Workplan Wiz Founder

For the last 20 years, I've been dedicated to empowering technology leaders to transform the way organizations work by leveraging strategic thinking, agile methods and lean portfolio management best practices. In 2019, I was invited to speak about "Transforming your Business with ServiceNow ITBM in 100 Days" at both the Gartner Program & Portfolio Management Summit and the ServiceNow Knowledge Conference.